At HOLIDAY GOLF S.L. (hereinafter, the “Controller”), we are committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use and protect your personal information when you visit our online store ofeliat.com and interacting with our services, whether you are a private customer (B2C) or represent a business (B2B).

1. Who is responsible for the processing of your data?

• Id: HOLIDAY GOLF S.L.

• TAX IDENTIFICATION NUMBER: B35271873

• Postal Address: Polígono Industrial Nueva Campana S/N Nave 43, C.P. 29660, Marbella (Málaga).

• Email: info@holidaygolf.com

• Web site: https://ofeliat.com

2. For what purpose do we process your personal data?

At HOLIDAY GOLF S.L. we process the information provided by interested parties for the following purposes, depending on your interaction with the web:

A) Online Store Management (WooCommerce):

• Order management: Process your purchase, manage the payment and shipment of the purchased products.

• User account creation: Manage your registration on the platform to streamline future purchases and consult your order history.

• Customer Service: Resolve queries, doubts or incidences related to your orders through our forms or email, doubts or incidents related to your orders through our forms or e-mail.

B) B2B Relationships (Companies and Professionals):

• Management of the commercial relationship with professional customers, specific invoicing and management of special wholesale conditions.

C) Commercial Communications:

• In case you have given us your express consent (e.g. by subscribing to our newsletter), by subscribing to our newsletter), we will send you information about news, offers and promotions of Ofelia T, offers and promotions from Ofelia T.

3. How long will we keep your data?

The personal data provided will be retained:

• As long as the business relationship is maintained or you do not request its deletion.

• Billing data: Will be retained for the mandatory legal term (generally 4 or 5 years) to comply with tax and accounting obligations.

• Inactive users: If you have a WooCommerce account but no activity for an extended period of time,we may periodically delete it for security.

4. What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is:

1. Execution of a contract: The management of the purchase of products in the online store (Terms and Conditions). Without your data, we cannot process or ship your order.

2. Legal Obligation: For the management of invoicing and accounting (General Tax Law).

3. Consent: For the sending of commercial communications (newsletter) or the use of contact forms.

4. Legitimate Interest: To perform security checks and fraud prevention for online payments, as well as for the maintenance of B2B relationships (art. 19 LOPDGDD).

5. To which recipients will your data be communicated?

In order to provide you with our services, we share strictly necessary data with the following external service providers:

• Transport and logistics companies: In order to deliver your order to the address indicated.

• Payment platforms: Banking institutions and secure payment gateways integrated into WooCommerce (ex. Redsys,PayPal, Stripe) to process the payment. HOLIDAY GOLF S.L. does not store your full credit card information.

• Hosting and web maintenance: Technology service providers that host our website and emails.

• Management and Consulting: For compliance with tax and accounting obligations.

No data will be transferred to third parties unless required by law.

6. International Data Transfers

Our main servers are located in the European Union. However, if we use service providers (such as email marketing or Google-type analytics tools) located outside the European Economic Area, if we use service providers (such as email marketing or Google-type analytics tools) located outside the European Economic Area, we ensure that they offer adequate security guarantees (such as adherence to the Data Privacy Framework). Data Privacy Framework or the use of EU Standard Contractual Clauses).

7. What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether HOLIDAY GOLF S.L. we are processing personal data concerning them, or not.

Interested persons have the right to:

• Request access access to personal data relating to the data subject.

• Request its rectification (if incorrect) or deletion (when they are no longer necessary).

• Request the limitation of your treatment.

• Oppose treatment (opposition).

• Request portability portability of the data.

To exercise these rights, you can send an e-mail to info@holidaygolf.com attaching a copy of your ID card or equivalent identification document, and indicating which right you wish to exercise.

You also have the right to you have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing does not comply with the regulations in force.

8. Data Security

As our website is based on WordPress and WooCommerce, we implement technical and organizational security measures (use of SSL/HTTPS certificates, secure passwords and security plugins) to protect your data against loss, misuse, alteration or theft.

9. Accuracy and veracity of the data

The user (or the company in the case of B2B) guarantees that the personal data provided to HOLIDAY GOLF S.L. are truthful and is responsible for communicating any changes to them.